Communication Overview
Information for parents and carers on who to contact?
In general, the first point of contact should be the member of staff closest to the issue. The table below is intended to provide you with a guide. The key staff contacts list is included in this appendix.
Issue | Point of contact |
Issue arising in a lesson/setting within a particular subject |
The subject teacher |
Unresolved issue after consulting with the teacher |
The subject team leader |
Concerns about academic progress and independent learning |
The subject teacher in the first instance The subject team leader if required The Academic Progress Leader for the year group |
Issues about tutor time/between lessons | The tutor |
Concerns about friendship groups or where you feel child may be being bullied |
The tutor |
Where issues are unresolved after support from the tutor |
The Head of Year Team |
Trips/visits/extra-curricular activities | The member of staff organising the trip |
Special Educational Needs |
Mrs Rhian Prewett (SENDCO) Mrs Cristiana Ferris (Deputy SENCO) Mrs Nikki Hallur (Learning Support Team Administrator) |
Where any of the above issues are not resolved |
The Head of Year for your child’s year group: Year 8: Miss Karlie Starr Year 9: Miss Katie Brake Year 11: Miss Dionne Callaway |
You may wish to make initial contact by telephoning the school (01454 868 840) and leave a message for the appropriate member of staff. All staff use email. The email address is always the first name + followed by the second name+ @olympustrust.co.uk. e.g. parent.concern@olympustrust.co.uk
If you have a general query, or are not sure who to direct your query to, then please email admin@bradleystokecs.org.uk, and your email will be passed to the relevant member of staff/department.
Staff will get back to you as quickly as possible. However, please take into account that they are teaching during the day and, therefore, they may not be able to respond to you until the end of the school day or the following school day. Staff will endeavour to respond to you within 48 hours of receipt.
Safeguarding information for parents and carers
Bradley Stoke Community School fully recognises its responsibility to safeguard and promote the welfare of children and to work together with parents, carers and other agencies to ensure arrangements within our school to identify, assess and support children who are suffering from harm.
Key school contacts for safeguarding:
Designated Child Protection Officer: Mrs Jacqui Gallagher
Deputy Child Protection Officer: Miss Nkoyo Antigha, Miss Emma Rogers, Mrs Sally Parker (Post-16), Ms Kelly Dicks (Primary) and Miss Maria Goodchild (Primary).
In the absence of any of the above, all members of the Head of Year Team are
externally qualified to deal with child protection issues.
These staff can be contacted on 01454 868 840 or via email (see key school contacts page).
Useful Key School Contacts
Leadership Team - who to contact?
Name | Area of responsibility |
Contact email |
Mrs Sophie Francis | Headteacher | sophie.francis@olympustrust.co.uk |
Mrs Jacqui Gallagher |
Designated Safeguarding Lead |
jacqui.gallagher@olympustrust.co.uk |
Mrs Bethan Owen | Deputy Headteacher, Quality of Education | bethan.owen@olympustrust.co.uk |
Mrs Andrea William-Jones | Assistant Headteacher, Behaviour and Character Education |
andrea.williamjones@olympustrust.co.uk |
Mr Adam Littleboy | Assistant Headteacher, Assessment, Teaching and Learning | adam.littleboy@olympustrust.co.uk |
Miss Emma Rogers | Associate Assistant Headteacher, Student Support | emma.rogers@olympustrust.co.uk |
Mr Martin Randall | Associate Assistant Headteacher, Literacy | martin.randall@olympustrust.co.uk |